Our employee training program meets or exceeds guidelines set forth by the State of Arkansas. Included in our annual training program will be training on developing the necessary skills to provide assistance with all activities of daily living, correct methods for transferring in and out of beds, chairs, recliners and wheelchairs. Hygiene care for clients that are unable to shower or bath is also covered in our training programs. We also provide advanced training to our employees on the care of clients with dementia or Alzheimer’s disease. Additionally, we provide training to all Staff Members about their responsibilities regarding elder abuse identification and reporting.
As part of the employment process for a Caregiver, VHC maintains policies and/or procedures that:
1. Maintain all Caregivers as employees of the company. Private contractors or self-employed individuals are never utilized as Caregivers.
2. We perform criminal background checks on each Caregiver employed by VHC.
3. We verify that employees (who will be driving on behalf of our clients) have a valid driver’s license. We obtain a DMV driving record for each Caregiver who will be driving a client and ensure that he or she has not had any serious traffic violation convictions in the past three years, including DUI and reckless driving.
4. We always conduct face-to-face interviews for employment with each Caregiver applicant covering: employment history, experience, skill knowledge, and other topics as we deem appropriate.
5. We require at least 2 positive references from prior employment.
6. All Caregivers must provide negative TB results annually when tested.
7. We require that all caregivers go through an orientation upon hire that reviews all company policies as they pertain to client care, including mandatory reporting of elder abuse.
8. We validate a Caregiver applicant’s home making and home care skills through verified experience, demonstration or completion of written assessment.
9. We require all Caregivers to be able to effectively communicate in English to ensure that, in an emergency situation where a Caregiver would be required to communicate with emergency personnel on behalf of a client, emergency personnel would be able to accurately understand the client’s situation and other pertinent information necessary to ensure the client’s well-being.